• Return Policy

Return Policy

Return Policy

Kisan Engineering team facilitates processing as per order and strives to service the products in right conditions/ without any damage every time a consumer places an order. We also strongly recommend the items are checked at the time of delivery.

'Return' means an action of giving back the product ordered at Kisan Engineering portal by the consumer. The following situations may arise which may cause the action of return of product:

• Product(s) delivered do not match your order;

• Product(s) delivered were damaged in transit (do not to accept any product which has a tampered seal);

Note: If the product that you have received is damaged, then do not accept the delivery of that product. If after opening the package you discover that the product is damaged, the same may be returned for a refund. Please note that we cannot promise a replacement for all products as it will depend on the availability of the particular product, in such cases we will offer a refund.

Refund Process:

• In all the above cases, if the claim is found to be valid, Refund will be made as mentioned below:

• Order placed through online wallet will be credited to the wallet; and

• Order placed through cash on delivery will be refunded through fund transfer to customer bank account.